Tags & Custom fields
Unlock better targeting when you organize your contacts in Mailchimp
With all your contact insights organized in Mailchimp, it’s easy to send messages that matter.
Audience Analytics Dashboard
Smarter marketing starts with knowing your people
Our audience dashboard gives you the tools you need to understand contact data and act on it—all in one place.
Insights you can act on—instantly
This isn’t your average dashboard. Every section is clickable, so you can instantly launch campaigns based on what you learn from your data. And when you start every campaign with your contacts’ interests in mind, it’s easier to create marketing that matters to your people.
Stay focused on your people as you grow
Your contact data is one of the most important tools you have as a marketer, and when you store it in Mailchimp, your audience dashboard will help you understand it holistically. Spot patterns in your data at a glance, keep tabs on trends, and always know who you’re talking to—even as your audience evolves.
Blabla kids connected with an audience they didn’t know was there.
The independent toy line thought they knew who was buying their products, but the data told a different story—and helped them reach new customers with more targeted messages.
See how they did itPre-built segments you can target with a click
When you know who you’re talking to, you know what to say. We’ll get you started with a few pre-built segments, right in your dashboard.
Growth sources
Find out where your newest contacts came from.
Tags
Easily target messages to contacts based on your tags.
Top locations
Find out where your contacts are located.
Email engagement
Reach out to people based on how they interact with your emails.
Predicted Demographics
Send personalized messages based on your contacts' predicted age and gender.
See your most valuable customers at a glance
If you have a paid account with a connected store and purchase data, your audience dashboard will also show an estimate of your customers’ lifetime value (CLV) and their likelihood to purchase again.
We use predictive modeling to learn from your purchase data and create segments of customers based on how likely they are to purchase from you again, and how much they’re likely to spend in your store in the future—so you can use these insights to reward VIPs, or bring occasional buyers back.
Stay in the know with Mailchimp’s mobile app
Keep tabs on your contacts’ engagement and activity at any time. Monitor subscriber growth, track open and click rates, and get information about individual contacts—all from the palm of your hand.
Start turning audience data into targeted marketing
See what else you can do with your audience data
Lookalike Audience Finder
Find new people with the help of your best customers
Send a postcard and let Mailchimp help you reach new people who are sure to love you.
Personalization
Give Your Customers What They Really Want
Mailchimp’s personalization tools give you the keys to unlock valuable customer insights and use them to send the right message at the right moment.